Website Maintenance Plan

We take on the stress of making sure your WordPress website is protected with maintenance, security, and backed up.

Your time is important.

You need to concentrate on your business. DownEast Studios can help your WordPress website with maintenance and security updates. We can bring integrity back to your site. Also, we can provide reassurance with your web presence while you are kicking butt with your business.

Once a website goes live, it’s important to protect it from potential hacks, breaches and other threats that can bring your site down and get you blacklisted from Google; removing you from all search results and destroying your Google rankings. It’s also important to keep the site plugins, tools and other areas of the site updated and optimized for security, page loading speeds and better SEO rankings.

Our monthly plan takes the stress off of you in keeping your site safe and protected. We’re on your side making sure that month to month your site is protected, updated, maintained, backed up and is working great online. And when you’re on our plan, you’ll have a trusted webmaster you can reach out to at any point for help with updates, edits, additions or any potential website issues. Beats waiting on the phone for 30 minutes trying to get ahold of hosting support.

What’s in the Care Plan?

Our Care Plan includes the following primary services:



Updates & Optimization

We keep your site updated, maintained, cleaned and running smooth and fast.

WordPress, theme monitored & updated
Site cleared and optimized weekly
Plugins monitored and updated

~

Monitoring & Protection

Your site is monitored and protected from spam, malware and other evil internet forces.

Website scanning & monitoring protection
Preventative hack measures & tools in place
Firewall (extra security net) available if needed



Backups & Restore Points

Your site is backed up weekly in multiple locations and can be restored at any time.

Weekly website backups
On & off-site backup locations
Daily restore points



Monthly Reports

We send you a monthly report of your page views, site traffic and more.

Monthly google analytics report of page views, site traffic details and more
Detailed reports on what’s been done to keep your site updated and secure.

Frequently Asked Questions:

Do you offer web hosting + maintenance?

Sure do – we can offer to host your website(s) and tie it in with our maintenance plan for a discounted monthly or annual rate. Contact us for a quote!

Are there any set up or cancellation fees?

Nope! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. And the door is always open should you ever leave and decide to come back to the plan.

What happens if I pass on your plan?

If you decide to decline our maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:

The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
You’ll have no backups or restore points so if the site get hacked or breached, you could lose all your content, pages and Google ranking.
You won’t get a monthly report overviewing your site traffic, page views, etc.
Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.

Does my monthly update time roll over?

Negative on this one, ghost rider. The retainer of hourly updates is just covered for that month.

What if my site gets hacked while on the plan?

If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away with Google at no extra cost to you. But have no fear; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.

What if I have updates that require more than 1 hour?

We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate.

What if I pass on the plan and my site gets hacked?

We can take care of getting the site cleaned for an initial cleanup fee of $250 then we can immediately get your site on our monthly plan to make sure it remains clean and protected form hacks.

How fast do you get to the monthly updates?

We’re pretty quick around these parts. We try to get to updates within 24-48hrs. As a monthly client, you always get top priority compared to clients who aren’t on the plan.

I’m super excited about our new website! If you want to know more about United Baptist Church please check it out, or ask me!

If you’re considering building a site soon please consider Mark Hancock @downeaststudios.com

Tim Bland

United Baptist Church in Ellsworth

Mark helped me set up my website. He did an excellent job and answered my questions.

He helped me understand the different facets of it too, so I could work on my blog. He was quick and efficient and well

Elizabeth Zacharias

Author, Created To Rest